Questions
Frequently asked.
Everything about scanning, privacy, the physical tags and pricing. Setting up is always free.
What phones can scan a tag?
Any modern iPhone or Android. They read the tag on tap and open the page in the browser automatically. No app is needed to scan, and the finder does not need a tapitfindit account.
Do I need the app?
Only to write a URL to a physical NFC tag, which iOS only allows from a native app. You can manage everything else, tags, details, privacy, and scan history, from the web dashboard. Finders never need the app.
Is there a battery?
No. NFC tags are passive. They draw the tiny amount of power they need from the phone that taps them, so there is nothing to charge and nothing to replace.
What if a thief scans my tag?
A scan only shows the details you marked public. Keep your phone, email, and address private and a finder still reaches you through the relay form without ever seeing them. You also get notified of every scan, with coarse location.
How is my privacy protected?
Every field has a public or private toggle, and private fields are filtered out on our server before the page is ever built, so they never reach the finder's browser. Scan pages are not indexed by search engines.
Are the tags waterproof?
Our luggage tags are built to be weatherproof and hard-wearing for travel. If you use your own NFC stickers, durability depends on the sticker you choose.
Can one account manage many tags?
Yes. You can add as many tags as you want. Duplicate a tag to copy its details onto another tag for multi-bag travel, each with its own name and URL.
Is it free to set up?
Yes. Creating an account, adding tags, filling in the details, taking a photo, and writing tags to NFC are all free. A plan activates your tag links, so a finder who taps your tag can actually reach you. Without an active plan, a tapped tag shows a holding page and no private details.
What is the difference between Start and Premium?
Start ($29.95/year AUD) makes your tag links live with the contact details and note you choose to share, plus scan notifications and history. Premium ($49.95/year) adds an item photo on the scan page and Trips, and includes five branded NFC tags on signup.
What is a Trip?
A Trip (Premium) groups your travel details, dates, flights, and hotel, in one place. Set one trip active and any tag set to use it shows those details to a finder, so you update them once instead of editing every bag.
What does it cost?
Branded NFC tags come in packs: $19.95 (AUD) for one, $29.95 for five, and $49.90 for ten. The Start Plan is $29.95 a year and the Premium Plan is $49.95 a year. Setting up tags is free; a plan makes their links live. See the pricing page for details.